Integrated Services
Fact Sheet
About Integrated Services
Integrated Services is a section within the Client Services Division at Hamilton County Department of Job and Family Services. It provides:
· protective services against abuse, neglect and exploitation of the elderly (421-LIFE)
· services to people with disabilities (Supplemental Security Income (SSI) case management)
· shelter for homeless men (Mt. Airy Center)
Three units make up the Integrated Services Section at HCJFS:
Adult Protective Services (APS)
APS operates 421-LIFE, Hamilton County’s 24-hour line for reporting elder abuse, neglect (by self or others) and exploitation. As mandated by state law, caseworkers evaluate risk to the safety and well‑being of alleged victims. Then they work to improve the situation by linking the elderly to social service providers and community and family resources. APS also provides temporary, part-time homemaker services to help with routine tasks such as shopping and laundry.
Mt. Airy Center for Homeless Men
Mt. Airy helps homeless men make a new start in life. Residents receive temporary shelter and food while working in the community and participating in programs designed to help them gain sobriety, self‑esteem, discipline, and job experience.
Supplemental Security Income (SSI) Case Management
This program of the federal Social Security Administration provides a monthly check to adults and children with disabilities. HCJFS helps people file applications and appeals.
Who is eligible for…?
Adult Protective Services (APS) APS staff will investigate and respond to reports of abuse, neglect and exploitation to Hamilton County residents age 60 and older and to any resident over the age of 18 who is physically or mentally incapacitated.
Mt. Airy Center Applicants must be male, over the age of 18 and homeless. Admission is on a first-come-first-serve basis. Other requirements such as income may apply.
SSI Case Management SSI Case Management services are available to anyone who receives benefits or other services from HCJFS. Eligibility for SSI or Social Security Disability Benefits is based on medical and financial criteria set by the Social Security Administration.
How to apply
Adult Protective Services (APS) - call 421-LIFE (421-5433)
No application is necessary. APS staff will respond to any substantiated report of abuse, neglect, self-neglect or exploitation of an adult over 18 in Hamilton County. Some community-based services are limited to people over the age of 65.
Mt. Airy Center
Applications are accepted at: HCJFS
222 East Central Parkway, 2nd Floor
Cincinnati, OH 45202
All applications must be made in person. Admittance is based on available space.
SSI Case Management Services
Apply in person at: HCJFS
222 East Central Parkway, 2nd Floor
Cincinnati, OH 45202
Call for an appointment: (513) 946-1283
Contact Information
Adult Protective Services: Hamilton County Department of Job & Family Services
222 East Central Parkway
Cincinnati, Ohio 45202-1225
Hotline: 421-LIFE (421-5433)
Fax (513) 946-1639
Mt. Airy Center: All clients and applications are walk-in. No appointments
Report to Intake Booth, first floor lobby
Hamilton County Department of Job & Family Services
222 East Central Parkway
Cincinnati, OH 45202
SSI Case Management: Hamilton County Department of Job & Family Services
222 East Central Parkway
Cincinnati, OH 45202-1225
Intake Line (513) 946-1283