Service
Information
July 2008
|
|
Telephone
Numbers and Web Sites |
|
Main Telephone
Line |
(513) 946-1000 |
|
Main TDD
Telephone Line (for people with hearing problems) |
(513) 946-1295 |
|
Child Support
Services Center (Questions, Information) |
(513) 946-7387 |
|
Customer
Complaints:
1.
Income Maintenance (Cash Assistance, Food Stamps, Medicaid)
and Child Care
2.
Child Support
3.
Children’s Services |
1.
(513) 946-2466
2.
(513) 946-2300
3.
(513) 946-2138 |
|
Employment with
Hamilton County JFS |
(513) 946-4717
Available positions listed at:
www.hamiltoncountyohio.gov
|
|
Foster/Adoptive
Parent Recruitment |
(513) 632-6366 |
|
Request a speaker
from HCJFS |
Visit
Speaker request under Contact Us on
www.hcjfs.org |
|
24-hour Child
Support Information Line |
1-800-860-2555 |
|
24-hour Ohio
Direction Card Help Line |
1-866-386-3071 |
|
24-hour Reports
of Child Abuse or Neglect |
(513) 241-KIDS
(241-5437) |
|
24-hour Reports
of Elder Abuse |
(513) 421-LIFE
(421-5433) |
|
24-hour Reports
of Welfare Fraud |
(513) 946-7542 |
|
Use HCJFS to
receive mail/checks (homeless people) |
(513)
946-1416/946-1418 |
|
Tuberculosis
Control Clinic |
(513) 946-7600 |
|
|
|
General
Information about HCJFS |
www.hcjfs.org |
|
Information
about Foster Parenting |
www.hcfoster.org |
|
Information
about Adoption |
www.hcadopt.org |
|
Super Jobs Center |
www.superjobs.com |
|
|
|
United Way
Resource and Referral Line |
211 |
HCJFS
Locations and hours
Hours of operation
(effective February 1, 2006):
Monday, Tuesday,
Thursday, & Friday:
7 a.m. - 4:30 p.m.
Wednesday:
7 a.m. - 7 p.m.
First 3 Saturdays of
the month:
8 a.m. - 12 p.m.
|
Main office
and mailing address:
222 E. Central
Parkway
Cincinnati, OH
45202 |
Neighborhood Center:
237 William
Howard Taft
Cincinnati,
OH 45219
|
Super Jobs Center:
Main location:
1916 Central Pkwy.
Cincinnati, OH 45214
Cash
Assistance
Provides a monthly
benefit
to eligible low income families with minor children at home. Known as Ohio
Works First (OWF). Families may receive assistance for up to 36 months.
Food Stamps
A monthly benefit given
to families to help buy food. Known as the Ohio Direction Card.
To apply for cash
assistance and food stamps:
In person at:
222 E. Central Pkwy., downtown Cincinnati
Set an appointment or receive an application
by mail: Call (513) 946-1000
Medicaid
State and
federally-funded health care coverage for income-eligible parents and their
children up to age 21, pregnant women, older adults, and people with
disabilities. Medicaid also covers waiver programs of MRDD, Ohio Home Care,
Passport and Pace.
To apply for all
Medicaid programs:
In person at: 222 E. Central Pkwy., 1st floor,
Cincinnati
By mail:
Call (513) 946-1000. An application will be
mailed to you.
Healthy Start/Healthy
Families
By
telephone: (513) 531-9999
Child Care
Services
Partial payment of child
care costs for low-income, working parents and teen parents finishing school.
Help with locating certified child-care providers in Hamilton County.
To apply for Child Care
Services:
In
person at:
222
E. Central Pkwy., 4th floor, Cincinnati
By
appointment: (513) 946-1800
By
mail:
Pick up an E-Z Intake application at 222 E. Central Pkwy.
Child
Support
Child Support is money
required by law to be paid by one parent to another parent to help cover the
costs of raising their children. The HCJFS Child Support Division: establishes
and enforces child support orders; establishes paternity; modifies child support
orders; enforces spousal support; performs other customer services.
Questions, information:
Customer Services Center: (513) 946-7387
Complaints:
Customer Services Officer: (513) 946-2300
Automated information
about your case (24-hours):
Call: 1-800-860-2555 or visit:
http://jfs.ohio.gov/ocs/
Enroll in e-QuickPay
(automated child support payments to special debit card):
Call: 1-888-965-2676 or visit:
www.e-QuickPay.com
Check e-QuickPay card
balance:
Call: 1-800-503-1283
Pay child support in
person by check, money order or credit card:
HCJFS Cashier’s Office, 800 Broadway, downtown
M.,
T., Th., Fr.: 7 a.m. to 4:30 p.m.
Collections:
Employers and non-custodial parents can remit support payments to Ohio CSPC
through direct debit of their checking or savings account using
www.ExpertPay.com. There is no charge for
payments sent to Ohio CSPC, however, users may pay a nominal fee for payments
remitted to other states.
Non-custodial parents can remit their support payments using a credit card on
the www.e-ChildsPay.com Web site.
Note: There is a fee charged by the processor to make a credit card payment.
Children’s
Services
Children’s Services is the
HCJFS division legally responsible for responding to reports of child abuse,
neglect and dependency (241-KIDS); acting to protect child victims; and
recruiting foster and adoptive parents.
To report an allegation
of child abuse or neglect:
Call: (513) 241-KIDS (241-5347)
Questions, information,
reach a caseworker:
Call: (513) 946-1000
Complaints on an active
Children’s Services case:
Call: (513) 946-2138
For information about becoming a foster parent:
Call: (513) 632-6366 or visit:
www.hcfoster.org
For information about becoming an adoptive
parent:
Call: (513) 632-6366 or visit:
www.hcadopt.org
Adult / Integrated
Services
The HCJFS Adult / Integrated Services
division provides:
- Protective services
against abuse, neglect and exploitation of the elderly
(421-LIFE)
- Transportation to
medical appointments for Medicaid clients (EMT - 946-2464)
- Assistance with
Supplemental Security Income (SSI) applications and appeals
(SSI Case Management - 946-1283)
- Mt.
Airy Center for homeless
men
To report abuse, neglect
or exploitation of older adults: (513)
421-LIFE (421-5433)
To apply for SSI Case
Management Services:
In
person at: 222 E. Central Parkway, 2nd floor
Telephone referrals: (513) 946-1283
NET: Non-Emergency
Transportation:
By
appointment: 946-2464
To apply for Mt. Airy
Center:
In
person at: 222 E. Central Parkway, 2nd floor
All
applications are walk-ins seen between 7 a.m. and 3:30 p.m. No appointments or
reservations.
Information: (513) 946-2285
Workforce
Development/Employment Services
HCJFS Workforce Development
division helps Hamilton County adults and teens join the workforce and move up
the economic ladder. Through the Super Jobs Center, the
division also helps to connect job seekers and employers.
Super Jobs
Center
In
person at:
1916 Central Pkwy., Cincinnati
Call: (513) 731-9800 or visit its website:
www.superjobs.com
Community Link
(Provides welfare recipients with services
designed to remove barriers to employment and self-sufficiency)
In
person at:
222
E. Central Pkwy., 1st floor