Hamilton County Job & Family Services Integrated Services

Adult Protective, SSI Case Management, Non-Emergency Transportation

Adult Protective Services:
Operates 421-LIFE, Hamilton County’s 24-hour line for reporting elder abuse, neglect (by self or others) and exploitation.

State law requires caseworkers to evaluate any risk to the safety and well-being of alleged victims. If they find that there is a risk, caseworkers work with families, social service agencies and other community resources to meet the person's needs and to improve the situation.

Adult Protective also provides temporary, part-time homemaker services to help with routine tasks such as shopping and laundry.

Supplemental Security Income (SSI) Case Management:
This program of the federal Social Security Administration provides a monthly check to adults and children with disabilities. Integrated Services staff members help people file applications and appeals.

County Medical Services (CMS):
Staff in this unit help Hamilton County residents who do not qualify for Medicaid because they are receiving cash assistance through Ohio Works First. Staff help CMS applicants gather the required medical documentation needed, then forward it to the state where a decision is made.

CMS applicants must also apply for SSI. To make an application appointment, call 1-800-772-1213 Monday through Friday, or visit your nearest Social Security office.

Click here to find the address of a Social Security office close to you.

Hamilton County residents who are deaf can call 1-800-325-0778 between 7 a.m. and 7 p.m. Monday through Friday.

Non-Emergency Transportation (NET) is a statewide program administered by the County Department of Job & Family Services for Medicaid eligible customers. NET provides transportation to and from Medicaid providers. Transportation authorization may be in the form of bus tokens, Taxi cab, van services or mileage reimbursement.

General Information