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Online Service Center


The online service center is a compilation of commonly used forms, applications and tools. For additional information about each program, follow the program specific links.
 

***Please note: all public assistance applications will take 30 days to process and telephone interviews may be delayed up to one day ***

We are currently experiencing record numbers of applicants for public assistance. Because of this, we are running up to one day behind on our telephone interviews. If you have been scheduled for a telephone interview with our agency and have not heard from us, we request your patience and ask that you please do not call, e-mail, or utilize the on-line chat tool to ask if your interview will be completed until the following day.

Please allow 30 days for processing of all public assistance cases. Due to a large amount of applications and re-certifications most cases will take the full 30 days to process. We greatly apologize for this inconvenience and are working diligently to reduce this backlog.
 

Child Care
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Child Care services cover part of the cost of child care for eligible low and moderate-income families. For more information about the program, click here.

Commonly used forms and links:

Child Support
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Child Support is money required by law to be paid by one parent to another to help cover the costs of raising children. For more information, click here.

Payments:

*New Feature: FIND information about your case and a full year's payment history at https://childsupport.ohio.gov

*GET payments using a debit card: e-QuickPay Debit MasterCard

*MAKE child support payments online:

* ENROLL for Child Support Debit Card, or Direct Deposit

* make CHANGES in your case: Child Support Changes

Commonly used forms and links:

Food and cash assistance
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Food Assistance (formerly food stamps) is a monthly benefit for eligible individuals and families to purchase food. Benefits come in the form of a plastic card called the Ohio Direction Card. For more information, click here.

Temporary Assistance to Needy Families (TANF), or cash assistance, is the federal program that funds many cash assistance programs across Ohio. The dollars provide a monthly payment (through EPPICard debit card or direct deposit) to low-income families with minor children at home. For more information click here.

Calculate if you qualify:

See if you may qualify for food assistance: Benefits calculator

Application:

To apply for food or cash assistance, follow the instructions provided here. Check the status of your application here.

Complete an Interim Report here.

Report a change:

Report new address, income change, etc.: Report A Change

Medicaid
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Medicaid is state and federally funded health care coverage. To find out more information about these programs, click here.

Application:

To apply for Medicaid, follow the instructions provided here.
Check the status of your application here.

Complete an Interim Report here.

Report a change:

Report new address, income change, etc.: Report A Change

Spend-down information:

Medicaid customers and providers may scan and e-mail spend-down information to the Hamilton County Department of Job and Family Services at SpendDownPointOfContact@jfs.hamilton-co.org.

Healthy Start/Healthy Families
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Healthy Start is no-cost medical insurance geared toward pregnant women and children up to age 19. Eligibility is based on income and family size. For more information about this program, click here.

Application:

To apply for Healthy Start, print and complete this application. It can be either mailed or faxed.

Mail to:
Hamilton County Department of Job and Family Services
First Floor
222 E. Central Parkway
Cincinnati, OH 45202

Fax to:
(513) 946-1076
Forms can be faxed for free from any branch of The Public Library of Cincinnati and Hamilton County

Commonly used Forms
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Prevention, Retention, Contingency (PRC)
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PRC is short-term help for those who don't qualify for other programs. To apply, follow the instructions here.
 

 

Chats


Chat Live
Private live chats about your case
 

Apply for public assistance


Instructions to Apply
Application for food assistance,
cash assistance and Medicaid

Application Status
Check the status of your application for food, cash and Medicaid benefits

Interim Report
Complete an interim report or reapply for benefits
 

Forms


Forms Central
All state forms

HCJFS Forms
Phone interview packet & other
 

Benefit Bank


See if you may qualify for services: Benefit Bank
 

Food assistance calculator

        
See if you may qualify for food assistance: Benefits calculator

 

Report a change

        
Report new address, income change, etc.: Report A Change

 


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222 E. Central Parkway, Cincinnati, Oh 45202 - (513) 946-1000

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