Agency modernizes Web site

May 7, 2008 -- The Hamilton County Department of Job and Family Services today completed a major upgrade of its Web site (www.hcjfs.org).

The refurbished site includes online forms where agency customers can ask questions about their cases -- and submit address, income, household size and other changes.

It features videos explaining agency services, chat areas for discussing topics of interest to agency customers, podcasts, RSS feeds and other technology for keeping the public up-to-date.

More than 20,000 individuals visit the Web site monthly to conduct business, learn about services and research topics.