Dear friends,
We’re embarking on an exciting project at Job and Family
Services. We’ve hired a consulting firm, Management
Partners, Inc., of Cincinnati, to help us develop a
strategic plan that will guide this organization for the
next three years.
This is critical
for us. Our business is changing rapidly. The faltering economy is
leading more to our doors and there is no sign of a slowdown. Our
resources are shrinking, so we have to find a way to do more with
less. Advances in technology, communication, training and other
areas are being incorporated into our daily lives at a rapid pace.
This plan will give us a blueprint for our future.
We’re an
organization that serves hundreds of thousands a year, either
through our Children’s Services program, Child Support Enforcement
Agency or our public assistance programs. We have a $1.1 billion
budget and nearly 1,500 employees. It is imperative that an
organization of our size and impact has a plan to understand and
meet the needs of its community, its clients and its employees. We
won’t settle for good enough; we want to be great at what we do.
Management
Partners will delve into our background and look toward our future
by interviewing staff, our partners, local community leaders and the
people we serve. The company’s experts will help us identify our
strengths and weaknesses and what threats or opportunities lie
ahead. Most importantly, they’ll help us set goals and remove
roadblocks that keep us from achieving our mission of being the
center of a collaborative effort to help Hamilton County’s most
vulnerable residents.
One key component
of the plan is soliciting feedback. We’re developing ways to ensure
we have community input. We’ll definitely ask for help from some of
you. We simply cannot do this alone. As the vision says, we will be
the center of a collaborative effort to help this
county’s most vulnerable residents. We must all work together to be
successful.
I’m eager to see
what we’ll look like in the future. When asked, I encourage you to
share your thoughts with us. It will make us a better organization.
Sincerely,
Moira
