News from www.hcjfs.org

A recap of some of the items recently posted on the agency's Web site

A note from the director

Workshop about medical orders draws many

Partnership with library helps improve service

Liaison coordinates efforts
at Juvenile Detention


Recent news from the agency's Web site


 
 This Month's...

Adoptable Child

Child Support Most Wanted

 Links...

www.hcjfs.org

www.hcadopt.org

www.hcfoster.org

  

 

Major change in application process aims to improve customer service
Aug. 11, 2008 -- Early this fall, most applicants for Medicaid, food stamps and Ohio Works First (OWF) cash assistance will no longer need to schedule appointments with the Hamilton County Department of Job and Family Services. Instead, they'll go to 222 E. Central Parkway -- where they will be served on a first-come, first-served basis.

Appointments only will be scheduled for specialized cases, such as with an agency unit that works with non-English speaking applicants.

Food stamp and cash assistance clients will no longer have specific workers assigned to their individual cases. Instead their cases will be managed by a group of eligibility technicians.

Changes such as new employment or home address will be reported to a call center or through the agency's Web site.

"We are excited about these changes and believe that they will enhance customer service, accuracy and timeliness," said Michael Patton,  section chief, Family and Adult Assistance 2. It is anticipated that the changes will take place by Oct. 1.

Other counties in Ohio have implemented similar processes with great success.

Here are some key points to remember:

  • Changes are anticipated to take place by Oct. 1, 2008.
  • New applicants for assistance may walk in between 7:30 a.m. and 1:30 p.m. any weekday for an eligibility interview. Wait times may be longer during early morning hours, Mondays, and the days before and after holidays.
  • Clients who already receive benefits and are interested in applying for additional benefits may walk in  between 1 p.m. and 3 p.m. any day of the week for an interview.
  • If you are found eligible for or are currently receiving cash or food stamp benefits, your case will be managed by a group of eligibility technicians. You will no longer have a specific worker assigned to your case.
  • If you have a question about your case or would like to report a change in your situation, you may call the agency's Change Reporting Call Center at 946-1070. Your change will be assigned to a worker in a Change Processing Unit to be processed. You can also report a change on www.hcjfs.org (under Contact Us, then Report a change to your case). You will have an option to print a receipt documenting the information you reported.
  • Recertification appointments will be scheduled with a specific worker. If your case is approved at recertification, your case will be transferred back into the case bank to be managed by a group eligibility technicians.

Hamilton County To Help Dropouts Drop Back In Community Partners Kick Off “Connect2Success” 
Aug. 11, 2008 -- Hamilton County’s Department of Job and Family Services is teaming with Cincinnati State and other community partners to target 700 area dropouts for wraparound services that will help them gain an education and much more.  

Connect2Success arose out of a proposal, jointly introduced in 2007 by Commissioners Todd Portune and David Pepper, to identify and personally contact area high school dropouts and facilitate their re-enrollment in an educational program of their choosing. Students will remain in the program, until they obtain their high school diploma or equivalent degree. Connect2Success will also help students find and retain employment; gain job readiness skills; secure connections to apprenticeships, training, or post-secondary connections; and secure a range of services customized to address barriers such as ex-offender status or disabilities. 

According to the U.S. Census, approximately 17 percent of adults over age 25 in Hamilton County did not graduate from high school. It is estimated that as many as 30 percent of students drop out before achieving a high school degree.  

Studies collected by the National Education Association show that high school dropouts are 72 percent more likely to be unemployed and will earn $260,000 less in their lifetime than someone with a high school diploma. 

“There are over 15,000 high school dropouts between the ages of 15-25 in our area,” said Hamilton County Commissioner Todd Portune. “They all run the risk of having fewer opportunities in life. One of the best things we can do to improve their future, and in doing so to improve Hamilton County, is to be successful in obtaining their life affirming commitment to get their high school degree.” 

Cincinnati State has agreed to a goal of 80 percent (560 students) completing the program successfully and achieving a high school diploma, GED certificate or vocational certificate.    

“Dropping out is a crisis that has long-term impact on the individual and on their community,” said Hamilton County Commissioner David Pepper. “When a young person turns their back on education, we all pay. Getting them re-engaged with education will not only make them stronger, it will make this community stronger.”    

Hamilton County will match a $250,000 grant from the state to Jobs for Cincinnati Graduates (JCG) to support vocational training.  Cincinnati State and Jobs for Cincinnati Graduates will connect the participants with area agencies that will provide high school credit-recovery classes, GED preparation and vocational training leading to certification.  Cincinnati State and JCG will work with a collaborative of local community partners called Connect2Success to ensure the students receive additional support.

Agency to share info at Grandparent's Day celebration at downtown library
Aug. 15, 2008 -- Hamilton County Department of Job and Family Services will share information about services available to grandparents raising grandchildren during a resource fair on Sunday, Sept. 7, at the Public Library of Cincinnati and Hamilton County's downtown location.

In celebration of National Grandparents Day, the library plans games, stories, prizes, health and nutrition information -- and community agencies such as Job and Family Services describing their offerings for grandparents and their grandchildren. Children's Home, DeMax Personal Training, Metro, Nutrition Council, YMCA of Greater Cincinnati and others are expected.

Celebrate National Grandparent's Day: A day to celebrate the grandparents in our lives

 
Sunday, Sept. 7  
2-4 p.m. 
Public Library of Cincinnati and Hamilton County
800 Vine St., downtown Cincinnati
All Ages
 
About 4.5 million children in the United States live in grandparent-headed households. Ohio has about 150,000 children living with their grandparents.

Hamilton County JFS considers care by grandparents or other relatives to be a desirable option for abused and neglected children who can no longer live with their parents. Staying with a grandparent allows the children to maintain their sense of belonging, culture and traditions. Kinship care also reduces the financial burden of foster care.

For a quick overview of services available through Hamilton County JFS, see help for grandparents

 
 
 

 


 

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