The demands were tough, the time frame compressed
and the expectations high, but by the end of the summer, the payoff
was apparent: Almost 660 youths completed summer work readiness
training and were better prepared to focus on future careers and
the education necessary to get them there.
Five summer providers - Arbor E&T's
Career Works,
Easter Seals Work Resource Center,
Great Oaks,
Jobs for Cincinnati Graduates, and the
Urban League of Greater Cincinnati -- targeted disadvantaged
youths, eligible through the requirements of
American Recovery and Reinvestment Act. The vast majority of
youths in the programs were from low-income families, and included
former offenders, those in foster care, or persons with
disabilities.
The participants came from a wide swath of Hamilton County
neighborhoods that spanned 21 ZIP codes, with 16 percent coming from
the Madisonville ZIP code. Substantially more females (69 percent)
than males (31 percent) were represented.
"The $2 million funding from ARRA allowed us to offer an opportunity
to over 600 youths who otherwise might have been unemployed and
disengaged in productive activities this summer," said Sherry Kelley
Marshall, president and CEO of the Southwest Ohio Region Investment
Board (SWORWIB). "The five programs developed work readiness skills
that will pay off for these youths, and society, down the road."
The work readiness skills included interviewing,
building a resume and writing a cover letter. Classes stressed the
importance of making a good first impression, proper work dress and
being on time. Other classes covered financial literacy topics, such
as balancing a checkbook.
All five programs offered training in Microsoft’s
E-Learning Digital Literacy Certification. By the end of the summer,
30 percent of all youth had obtained the certificate – including all
the participants in the JCG and Great Oaks programs.
The Urban League focused on the call center customer
service industry. Greater Cincinnati has more than 60 call centers,
and frequent turnover is an issue for those employers, said Pamela
King, Workforce Investment Act summer youth coordinator. At the
conclusion of the program, 23 youths had received a National
Professional Certification in customer service.
Job-shadowing at Great Oaks promoted careers in
science, technology, engineering and mathematics fields and included
an emphasis on emerging green economy jobs. The students received
one high school science credit.
Youths in the Arbor, Easter Seals WRC, and JCG
programs worked with almost 60 employers throughout Hamilton County
that ranged from the Cincinnati Parks Department, to the National
Institute for Occupational Safety and Health, to P3 Secure, a
private company that specializes in emergency food and water
supplies for disaster-hit areas. The sectors of work experience
spanned administrative, heath care, education, graphic design,
social work, parks and recreation, retail and hospitality.
More than 100 youth in Arbor’s Career Works worked
at Mt. Airy Forest, run by the Cincinnati Parks Department, where
they cleared more than 50 acres of honeysuckle, an invasive vine
that chokes out native plants.
“The park has never looked better,” said RuthAnn Spears, corporate
and volunteer relations manager for Cincinnati parks.
Dozens of youth were hired after the program
concluded. Those employers included Convergys, U.S. Bank, Gorman
Heritage Farm, Dawson Heating & Cooling, T.J. Maxx, Mt. Healthy
Health Center, State Farm Insurance, and Greyhound.
“Our community can be proud of the youth who
maximized the opportunity provided by the summer youth employment
funds under ARRA,” said Marshall, “and worked hard this summer to
prove themselves.”
Thanks to Kathleen
Williams, public information officer,
Southwest Ohio Region Workforce Investment Board, for this article.